For planning and zoning questions, a "planner of the day" or POD is available on a daily basis to answer questions by phone, email, or in-person. The POD email (firstname.lastname@example.org) and phone line (303-234-5931) are checked regularly throughout the day, and responses are typically provided within 24 hours.
Walk-in customers are welcome between 9 a.m. and 4 p.m., however an appointment is highly recommended if you plan to come to City Hall, because the POD may be in a meeting or working with another customer. Hours and availability are provided here.
Many times routine zoning questions can be answered over the phone. Specific property information is helpful but sometimes only a street address is necessary. If there are questions regarding the location of a property, or if there are interpretive complications, the planner may request a survey, conduct a site visit, or require a letter detailing your question before giving a response.
Where it is desired to have formal written confirmation of zoning and zoning compliance, a research fee will be required.
You may email your question to email@example.com or call (303) 234-5931 and leave a message. Email responses and returned calls are typically made within 24 hours of receipt of the message.
For inquiries regarding an active development case, you may refer to the project map and contact the case manager.
If you are proposing new development, the POD may recommend that you set up a pre-application meeting. A pre-app is required for most land use applications and many building permit applications (including commercial additions, modifications, and change of use).